Надійна доставка для відновлення миру та зміцнення добробуту

За рахунок Нової пошти доставили 88 500 посилок вагою 15 800 тонн

88,500 parcels weighing 15,800 tons were delivered at the expense of Nova poshta
Major events
Delivering anti-drone bullets to the military in cooperation with "DrukArmiya"

The "DrukArmiya" team produces anti-drone bullets that help our military defend the sky in front-line territories. And the "Stronger Together" Charity fund sends them to the relevant units. During hellish nights, such tools become critically important, and they are urgently needed.

July 2, 2025
Delivering anti-drone bullets to the military in cooperation with "DrukArmiya"
24 parcels with 4,577 units of medicines to the frontline with the "Ptakhy" project

Together with the "Ptakhy" project over the past month, we have delivered 18 humanitarian packages, aid worth UAH 1.76 million: from antibiotics and hemostatics to tourniquets and anti-burn agents. The assistance was received by the military in Sloviansk, Singury, Poltava, Izyum and many other cities of Ukraine.

June 30, 2025
24 parcels with 4,577 units of medicines to the frontline with the "Ptakhy" project
1,161,514 parcels delivered since the beginning of 2025

We have surpassed ourselves. 1,161,514 parcels — that's how much aid we have delivered together with you since the beginning of 2025. This is more than in any other period, and half a year has not even passed. These are parcels that arrived on time to the hospital where they were waiting for medicine, to the unit where the equipment broke down, to a family that fled from shelling and is starting life from scratch.

June 26, 2025
1,161,514 parcels delivered since the beginning of 2025
Our philosophy
Our philosophy

The Humanitarian Post of Ukraine program was launched as a response to the russian invasion of Ukraine in 2014. Since then, it has become a reliable logistic support to the volunteer movement in Ukraine.

The Humanitarian Post of Ukraine has made a great contribution to the reputation of Nova Poshta as a sustainable business and a true corporate citizen.

Our philosophy
Project history
2014
Program starts In the first weeks, more than 330 organizations joined the Program
2016
Volunteer organizations become professionals or are excluded from the Program 130 organizations
2020
The Program is actively involved in helping the country to fight the pandemic by delivering medicines, oxygen concentrators, protective equipment 141 organization
2022
20% of member organizations send their aid in the non-military direction (libraries, oncologic patients, elderly people etc.
February 24th 2022
Russia launches a full-scale assault on Ukraine. The whole country is actively involved in assisting the Armed Forces and territorial defense. The regular army is well equipped, but thousands of mobilized and territorial defense volunteers need help.
Millions of people are displaced within the country, fleeing the war without their belongings. They need food, clothing, hygiene products etc
Due to active hostilities, a wide front line and rocket attacks, the destruction is almost all over the country, and accordingly the help is needed everywhere and in different means.
Humanitarian Nova poshta Programs
Sustainable Partnership Program
Who can become a member of the Program?

Charitable organizations and foundations, public organizations that have a non-profit status and whose goal is to continuously support initiatives aimed at achieving peace and improving the well-being of Ukrainians can become members of the Sustainable Partnership Program.

Sustainable Partnership Program has a limited number of participants.

How to use the Program?

The Program member receives a personal Program card number, which is credited with a certain number of points. The member must provide the employee of the Nova poshta branch with a card number and indicate “points” as their payment method. One can also pay for the delivery with points in the mobile application. With granted points one can pay for such services as delivery, packaging, storage etc.

On a monthly basis, the Program memer reports on the used points in the reporting form. After filling the report, the member receives new points for the next week.

Reporting in the Program

At the end of every month, the Program member reports on the used points in the reporting form. After filling the report, the member receives new points for the next month - on the first working day of the month.

When posting photo/video reports of humanitarian delivery on social networks, one is asked to tag the pages @nova.poshta.official (Facebook) and @NPhumanitarian (Facebook).

Reasons for exclusion from the Program

The member can be excluded from the Program:

  • If the organization does not provide reports on the funds used within a month in the reporting form
  • If the organization used the granted funds for non-target deliveries
  • Other violations of the Program rules

What if you cannot join the Program?

You can join efforts with the current members of the Sustainable Partnership Program. The list and contact details of Program members is available at the link button "Project members".

Sustainable Partnership Program
Sustainable Partnership Program members can make free deliveries and receive cargo to help the military, displaced persons, medical facilities etc.
Individual Assistance Program
Who can use the Program?

Members of Charitable Foundations, NGOs, local authorities, members of the Armed Forces, territorial defense, the SES and volunteers can use the Individual Assistance Program and receive a promo code for free delivery.

Businesses that contribute to restoring peace and improving the well-being of Ukrainians, can also use the Program for humanitarian aid delivery within the framework of their social initiatives.

How to use the Program?

To receive a promo code/s, one needs to fill out a questionnaire, receive a promo code in return and provide the employee at the Nova poshta branch with the promo code number when paying for the delivery. The promo code covers the cost of delivery and additional packaging and storage services. The express invoice must meet the conditions of the delivery weight restriction of the promo code.

If the invoice does not meet the conditions of the code, it will not work. The promo code has a limited validity period, and is not possible to be used or replaced after its expiration. The promo code can be received no more than once a week.

The number of promo codes per month is limited.

One promo code covers one express invoice, according to the promo code terms.

Reporting in the Program

The report must be submitted within 30 days from the date of receiving the promo code. If one needs to receive additional promo codes in 7 days after receiving initial ones, the report MUST be submitted before filling out the form again, even if the 30 days have not passed yet. The new form will not be accepted until the report is submitted. If the report is not submitted within 30 days from the date of issuing the promo codes, the client will be blocked forever.

*If the promo code was not used, the report should be submitted anyway, but instead of filling the E-invoice number, one should fill zeros (000...) in.

When posting photo/video reports of humanitarian delivery on social networks, one is asked to tag the pages @nova.poshta.official (Facebook) and @NPhumanitarian (Facebook).

What if you cannot join the Program?

If you cannot receive a promo code for free delivery, you can ask for help from current members of the Sustainable Partnership Program.

Individual Assistance Program
Within the Individual Assistance Program, Nova Poshta grants a promo code for a one-time free delivery.
Apply
Special-purpose programs
Got narrowly focused cargo that needs regular delivery? Medicines, pet food or packages for children? You can collect the goods, and we will help to deliver them. Both commercial and non-profit organizations can participate in the Program.
Apply
Relocation of business program

Diia.Business in Uzhhorod together with Nova poshta helps businesses relocate their equipment or products to safe regions.

Businesses receive preferential delivery terms provided they meet certain criteria. In particular, the business must be registered in the territories with active hostilities: Chernihiv, Sumy, Kharkiv, Kherson, Mykolaiv, Zaporizhia, Donetsk, Luhansk, Kyiv, Odesa regions.

Memo
Ask for help Relocation of business program
Cardboard bed delivery program

Nova poshta helps the Kyiv Cardboard and Paper Mill deliver modular corrugated cardboard beds for people who are forced to live in difficult conditions: IDPs in temporary shelters, the Armed Forces and the territorial defense at service.

This helps the temporary accommodation centers to quickly organize decent stay, and people to maintain good health in difficult conditions. In addition, such beds are fully recyclable and do not cause environmental damage.

Memo
Ask for help
Cardboard bed delivery program
Medicines delivery program

The program was launched in 2022 in partnership with Ukrainian entrepreneurs in response to the shortage of L-thyroxine medicine during hostilities in Ukraine.

Program participants can make free deliveries of medicines across Ukraine to target people and medical institutions that need scarce vital medicines.

Memo
Ask for help
Medicines delivery program