Надійна доставка для відновлення миру та зміцнення добробуту
За рахунок Нової пошти доставили 88 500 посилок вагою 15 800 тонн

The Humanitarian Post of Ukraine program was launched as a response to the russian invasion of Ukraine in 2014. Since then, it has become a reliable logistic support to the volunteer movement in Ukraine.
The Humanitarian Post of Ukraine has made a great contribution to the reputation of Nova Poshta as a sustainable business and a true corporate citizen.

Charitable organizations and foundations, public organizations that have a non-profit status and whose goal is to continuously support initiatives aimed at achieving peace and improving the well-being of Ukrainians can become members of the Sustainable Partnership Program.
Sustainable Partnership Program has a limited number of participants.
The Program member receives a personal Program card number, which is credited with a certain number of points. The member must provide the employee of the Nova poshta branch with a card number and indicate “points” as their payment method. One can also pay for the delivery with points in the mobile application. With granted points one can pay for such services as delivery, packaging, storage etc.
On a monthly basis, the Program memer reports on the used points in the reporting form. After filling the report, the member receives new points for the next week.
At the end of every month, the Program member reports on the used points in the reporting form. After filling the report, the member receives new points for the next month - on the first working day of the month.
When posting photo/video reports of humanitarian delivery on social networks, one is asked to tag the pages @nova.poshta.official (Facebook) and @NPhumanitarian (Facebook).
The member can be excluded from the Program:
- If the organization does not provide reports on the funds used within a month in the reporting form
- If the organization used the granted funds for non-target deliveries
- Other violations of the Program rules
You can join efforts with the current members of the Sustainable Partnership Program. The list and contact details of Program members is available at the link button "Project members".

Members of Charitable Foundations, NGOs, local authorities, members of the Armed Forces, territorial defense, the SES and volunteers can use the Individual Assistance Program and receive a promo code for free delivery.
Businesses that contribute to restoring peace and improving the well-being of Ukrainians, can also use the Program for humanitarian aid delivery within the framework of their social initiatives.
To receive a promo code/s, one needs to fill out a questionnaire, receive a promo code in return and provide the employee at the Nova poshta branch with the promo code number when paying for the delivery. The promo code covers the cost of delivery and additional packaging and storage services. The express invoice must meet the conditions of the delivery weight restriction of the promo code.
If the invoice does not meet the conditions of the code, it will not work. The promo code has a limited validity period, and is not possible to be used or replaced after its expiration. The promo code can be received no more than once a week.
The number of promo codes per month is limited.
One promo code covers one express invoice, according to the promo code terms.
The report must be submitted within 30 days from the date of receiving the promo code. If one needs to receive additional promo codes in 7 days after receiving initial ones, the report MUST be submitted before filling out the form again, even if the 30 days have not passed yet. The new form will not be accepted until the report is submitted. If the report is not submitted within 30 days from the date of issuing the promo codes, the client will be blocked forever.
*If the promo code was not used, the report should be submitted anyway, but instead of filling the E-invoice number, one should fill zeros (000...) in.
When posting photo/video reports of humanitarian delivery on social networks, one is asked to tag the pages @nova.poshta.official (Facebook) and @NPhumanitarian (Facebook).
If you cannot receive a promo code for free delivery, you can ask for help from current members of the Sustainable Partnership Program.

Diia.Business in Uzhhorod together with Nova poshta helps businesses relocate their equipment or products to safe regions.
Businesses receive preferential delivery terms provided they meet certain criteria. In particular, the business must be registered in the territories with active hostilities: Chernihiv, Sumy, Kharkiv, Kherson, Mykolaiv, Zaporizhia, Donetsk, Luhansk, Kyiv, Odesa regions.
Memo
Nova poshta helps the Kyiv Cardboard and Paper Mill deliver modular corrugated cardboard beds for people who are forced to live in difficult conditions: IDPs in temporary shelters, the Armed Forces and the territorial defense at service.
This helps the temporary accommodation centers to quickly organize decent stay, and people to maintain good health in difficult conditions. In addition, such beds are fully recyclable and do not cause environmental damage.
Memo
The program was launched in 2022 in partnership with Ukrainian entrepreneurs in response to the shortage of L-thyroxine medicine during hostilities in Ukraine.
Program participants can make free deliveries of medicines across Ukraine to target people and medical institutions that need scarce vital medicines.
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